Shipping Policy

Order Processing

• All orders are processed within 1–2 business days after successful payment.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• Once your order has been shipped, you will receive a shipping confirmation along with tracking details (if available).

Delivery Time

Estimated delivery time:

• Metro Cities: 2–5 business days
• Other Cities & Towns: 3–7 business days
• Remote Areas: 5–10 business days

* Delivery times may vary due to weather conditions, courier delays, festivals, or other unforeseen circumstances.

Shipping Charges

• Shipping charges (if applicable) will be displayed during checkout.
• Any free shipping offers will be clearly mentioned on the website.

Incorrect Address

Customers are responsible for providing the correct shipping address and contact details. We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Damaged Package

If your package appears damaged at the time of delivery, please:

1. Take clear photos of the package before opening it.
2. Contact our support team within 24 hours of receiving the order.

* Failure to report shipping damage within the specified time may affect the resolution process.